Beautifully crafted. Heavily guarded.

Managed IT, web design, and SEO for businesses that can’t afford to miss.

Infrastructure, website, and search rankings — one accountable team, instead of three vendors blaming each other.

Since 2013 5.0 ★ Google rating 42+ businesses supported 97% answered within 5 min

Trusted by 42+ small and medium businesses on the North Shore and beyond — ★★★★★ 5.0 on Google Reviews

Middleton · Peabody · Lynnfield · Danvers · Saugus · Beverly · Salem · Wakefield · North Reading

A technical team you can count on

One team, not three vendors

Your IT company, your web designer, and your SEO agency — the same people, on the same call. Nothing falls between the cracks, and nobody points fingers.

Uptime you can rely on

Monitored systems, tested backups, patched machines. We fix small problems before they become the kind that stop your business.

Built to rank

Every site we ship is fast, structured, and written to be found. Design that wins trust, engineering that wins search.

No jargon, just results

Plain answers, clear invoices, honest timelines. You'll always know what we did, why it mattered, and what it cost.

See our work

For companies that refuse to be ignored — scroll down to some of the work below ↓

What our clients say

Greg doesn’t just handle our website — he takes care of the large majority of our day-to-day IT, too. He’s helped us with backups more times than I can count, and he’s never let us down. We enjoy having Knowledge Designs as part of our team.

Client, Construction Firm35+ staff · 8-year client

Knowledge Designs began working with us over nine years ago. We’ve always felt like we’re in phenomenal hands, and we truly value the trust we’ve built together over the years.

Client, Large Accounting Firm9-year client

I have been using Knowledge Designs for the past three years for both my business as well as in my home. Greg is fantastic. No matter what problem I’ve had, he has been able to fix it while often recommending better ways of accomplishing my tasks. After he services my systems, they run like they are brand new — and one of them is 8 years old! He always goes above and beyond.

Client, Accounting ServicesGreater Boston, MA

References available upon request. We take our clients’ security seriously — in the office and out — so we don’t publish their names.

Some of our IT suite

The platforms we deploy, secure, and support every day — on-premise, cloud, and hybrid for privacy.

Who we work with

We keep our clients’ names off our website on purpose — the same discretion we’ll extend to you. Here’s the range of North Shore businesses we protect, build, and grow.

Construction & builders

General contractors and builders across the North Shore run on our managed IT — private cloud storage for plans and photos, Microsoft 365, and cybersecurity that travels from the office to the job site. One of our construction clients has trusted us for 9+ years.

9+ years MSP
  • Private cloud storage
  • Microsoft 365
  • On-site & off-site cybersecurity
  • Helpdesk & remote support
  • Backups & disaster recovery

Also built by Greg

Where the design chops come from

GregPagliarulo.com

Greg’s personal site — a playground for motion, type, and interaction design.

Personal site ↗

Parallax

A chronological watch showcase — a concept build crafted by Greg with AI.

Concept build ↗

Services

01

Managed IT & support

Monitoring, patching, backups, cybersecurity, and a real person on the phone when something breaks. On-premise, cloud, or hybrid — built around how your office actually works.

Explore managed IT →
02

Web design & development

Custom sites designed to win trust and engineered to load fast. From brochure sites to full platforms with CMS, e-commerce, and integrations.

Explore web design →
03

SEO & content marketing

Technical SEO, local search, and content that answers what your customers are already asking. Measured in rankings and calls, not reports.

04

Ongoing care plans

Updates, security, backups, and uptime monitoring, with small fixes handled before you notice. Your site and systems looked after every month, so small issues never grow into the kind that stop your business.

Greg Pagliarulo, founder of Knowledge Designs LLC

No hand-offs. No hold music.

Knowledge Designs is built and run by Greg Pagliarulo — no account managers, no outsourced tickets, no hand-offs. When something breaks or ranks, you’re talking directly to the person who fixed it.

A small dedicated team backs him up for off-hour support and bigger jobs — so coverage never depends on one calendar.

Based in Middleton, Massachusetts — serving IT and web design clients across the North Shore and Greater Boston since 2013.

Pricing

Website plan

$250–$300/mo

All-in · nothing upfront

  • Custom design, built for you
  • Hosting, security & SSL included
  • Ongoing updates & support
  • Every recurring cost in one flat bill

Launch build

from $2,900

Own it outright

  • Up to 5 pages, custom design
  • Mobile-first, fast, secure
  • Local SEO foundations
  • Launched in 3–4 weeks

Business build

from $6,500

Own it outright

  • Up to 15 pages, CMS you can edit
  • Copywriting & content structure
  • Full on-page SEO build-out
  • Integrations: booking, CRM, forms

Prefer to spread the cost? The monthly plan bundles design, hosting, and upkeep into one bill — no big check up front. Want to own it outright? Choose a one-time build. Need e-commerce, a portal, or custom integrations? Those are scoped and quoted to fit.

Recurring plans are priced to your headcount, devices, and goals — not a one-size sticker. Tell us what you run and we’ll send a straight, itemized number. Get your quote.

Questions, answered

You call, email, or message — a real person picks it up. Most issues are fixed remotely within minutes; anything hands-on gets scheduled on-site. Behind the scenes, monitoring and patching prevent most problems before you ever see them.

97% of the time, within 5 minutes during business hours. After-hours emergencies are covered by our small dedicated support team, so urgent issues never wait for morning.

Technical SEO, local search optimization, monthly content, link-worthy pages, and Google Business Profile management — with a plain-English monthly report on rankings, traffic, and the calls it generated.

For managed IT (MSP) agreements you choose the term that fits — 1-month, 1-year, or 3-year plans, with better rates the longer you commit. Website care and SEO retainers run month-to-month after onboarding. Either way, we earn the renewal by being good, not by locking you in.

Your website runs on infrastructure we secure, and ranks on content we manage. One team sees the whole picture — so a server issue, a site bug, and a rankings dip never turn into three support tickets with three vendors.

Greg Pagliarulo, directly — the person who builds, secures, and ranks your systems. A small dedicated team covers off-hours and larger projects. No call centers, no ticket queues, no hand-offs.

Ready for a team that handles all of it?

Start a conversation

Or call (978) 885-1819