One team, not three vendors
Your IT company, your web designer, and your SEO agency — the same people, on the same call. Nothing falls between the cracks, and nobody points fingers.
Beautifully crafted. Heavily guarded.
Managed IT, web design, and SEO for businesses that can’t afford to miss.
Infrastructure, website, and search rankings — one accountable team, instead of three vendors blaming each other.
Since 2013
5.0 ★ Google rating
42+ businesses supported
97% answered within 5 min
Trusted by 42+ small and medium businesses around the world — ★★★★★ 5.0 on Google Reviews
Accounting · Construction · Dental · Legal · Manufacturing · Medical · Non-profit · Service industry
A technical team you can count on
Uptime you can rely on
Monitored systems, tested backups, patched machines. We fix small problems before they become the kind that stop your business.
Built to rank
Every site we ship is fast, structured, and written to be found. Design that wins trust, engineering that wins search.
No jargon, just results
Plain answers, clear invoices, honest timelines. You'll always know what we did, why it mattered, and what it cost.
See our work
For companies that refuse to be ignored — scroll down to some of the work below ↓“I have been using Knowledge Designs for the past three years for both my business as well as in my home. Greg is fantastic. No matter what problem I’ve had, he has been able to fix it while often recommending better ways of accomplishing my tasks. After he services my systems, they run like they are brand new and one of them is 8 years old! He always goes above and beyond in my opinion.”
Some of our IT suite
The platforms we deploy, secure, and support every day — on-premise, cloud, and hybrid for privacy.
Our IT suite includes Microsoft 365, Microsoft Azure, Amazon AWS, on-site and off-site backups, private AI systems, OwnCloud and NextCloud, DigitalOcean, Webflow, WordPress, website CMS platforms, cybersecurity, FortiGate firewalls, Proxmox, virtualization, SaaS, Windows Server, Linux, Google Workspace, Cloudflare, VoIP phone systems, endpoint protection, Microsoft Intune, multi-factor authentication and single sign-on, UniFi networking, Synology NAS, Veeam backup, Hyper-V, Docker, email security, dark web monitoring, disaster recovery, remote support, managed Wi-Fi, structured cabling, camera systems, access control, and compliance for cloud-hybrid environments.
Services
01
Managed IT & support
Monitoring, patching, backups, cybersecurity, and a real person on the phone when something breaks. On-premise, cloud, or hybrid — built around how your office actually works.
02
Web design & development
Custom sites designed to win trust and engineered to load fast. From brochure sites to full platforms with CMS, e-commerce, and integrations.
03
SEO & content marketing
Technical SEO, local search, and content that answers what your customers are already asking. Measured in rankings and calls, not reports.
04
Ongoing care plans
Updates, security, backups, uptime monitoring, and small fixes handled before you notice. Your site and systems, kept sharp month after month.
No hand-offs. No hold music.
Knowledge Designs is built and run by Greg Pagliarulo — no account managers, no outsourced tickets, no hand-offs. When something breaks or ranks, you’re talking directly to the person who fixed it.
A small dedicated team backs him up for off-hour support and bigger jobs — so coverage never depends on one calendar.
Middleton, Massachusetts — serving the Greater Boston area and beyond since 2013.
Pricing
Launch site
from $2,900
- Up to 5 pages, custom design
- Mobile-first, fast, secure
- Local SEO foundations
- Launched in 3–4 weeks
Business site
from $6,500
- Up to 15 pages, CMS you can edit
- Copywriting & content structure
- Full on-page SEO build-out
- Integrations: booking, CRM, forms
Custom platform
custom quote
- E-commerce, portals, web apps
- Custom AI & office integrations
- Cloud or on-premise hosting
- Scoped and priced up front
Care plan
Flat monthly
Scoped to your website
- Website updates & maintenance
- Daily backups, uptime monitoring
- Security patching & SSL
- Small fixes included
Managed IT
Per seat
Priced to your team size
- Full office IT support & helpdesk
- Cybersecurity, firewalls, AV
- Microsoft 365 / cloud management
- 97% answered within 5 minutes
Growth: IT + SEO
Custom retainer
IT + SEO, one invoice
- Everything in Managed IT
- Monthly SEO & content program
- Quarterly strategy reviews
- One team, one invoice
Recurring plans are priced to your headcount, devices, and goals — not a one-size sticker. Tell us what you run and we’ll send a straight, itemized number. Get your quote.
Questions, answered
You call, email, or message — a real person picks it up. Most issues are fixed remotely within minutes; anything hands-on gets scheduled on-site. Behind the scenes, monitoring and patching prevent most problems before you ever see them.
97% of the time, within 5 minutes during business hours. After-hours emergencies are covered by our small dedicated support team, so urgent issues never wait for morning.
Technical SEO, local search optimization, monthly content, link-worthy pages, and Google Business Profile management — with a plain-English monthly report on rankings, traffic, and the calls it generated.
For managed IT (MSP) agreements you choose the term that fits — 1-month, 1-year, or 3-year plans, with better rates the longer you commit. Website care and SEO retainers run month-to-month after onboarding. Either way, we earn the renewal by being good, not by locking you in.
Your website runs on infrastructure we secure, and ranks on content we manage. One team sees the whole picture — so a server issue, a site bug, and a rankings dip never turn into three support tickets with three vendors.
Greg Pagliarulo, directly — the person who builds, secures, and ranks your systems. A small dedicated team covers off-hours and larger projects. No call centers, no ticket queues, no hand-offs.
Ready for a team that handles all of it?
Or call (978) 885-1819