We are pleased to have served just about any type of company over the years, and look forward to more long-term relationships with clients who depend on us for greater efficiency, productivity and profitability.
We started working with Knowledge Designs 3 years ago when we had major server outages. Within minutes of being contacted, a team of technicians were at our location and on top of it. Problems were detected and resolved. Within 48 hours we were back in full operation with minimal down time. They followed up by securing our system and re-configuring everything so it would not happen again. Because of this, we started working with them for full time IT general management and have been happy with the service we have received. Our company has saved thousands of dollars in potential losses and it’s nice to know that Knowledge Designs is responsive to our needs and always there to work with us on our projects.
When we need help with our computer systems we contact the experts at Knowledge Designs. They can quickly resolve any computer issues by coming to our office, remote access, or phone. We trust their work so much that we recommend them to other businesses. We have relied on their expertise for over 5 years now.
We have enjoyed working with Knowledge Designs for the last 5 plus years. Greg has deployed and managed our Exchange email server, SQL database server, file server, print server, secure FTP site and VPN’s. They provide excellent service to our corporate office in Marlborough, and our nationwide satellite offices. Knowledge Designs closely monitors our systems and quickly responds to all our IT needs. They recently managed our IT move to our new headquarters with no unexpected downtime. We have also signed a new annual service agreement to reduce our IT costs.